Deloitte US

We are seeking a Banking Operations Contractor to support the Deloitte project team with banking operations expertise, with a primary focus on Payment Control Gateway (PCG) activities. The contractor will review, validate, and control payments prior to release, helping ensure accuracy, compliance, and timely resolution of exceptions. This role requires strong analytical ability, sound judgment, and close collaboration with Operations, Technology, and Front Office stakeholders.

Key Responsibilities

• Review and assess payments flagged by control rules prior to release
• Validate payments against supporting evidence, including trades, confirmations, and SSI details
• Make release, hold, or escalate decisions in line with defined procedures and limits of authority
• Stop and escalate payments where risk, ambiguity, or insufficient evidence is identified
• Perform root cause analysis on exceptions and near misses
• Identify drivers of false positives and support refinement of control rules
• Maintain accurate audit trails and documentation for all decisions
• Produce management information on volumes, outcomes, and key exception drivers
• Collaborate with stakeholders to resolve complex scenarios and obtain direct clarification where needed
• Support banking operations strategy, process improvement, automation, and optimization initiatives
• Monitor and report key performance indicators to identify opportunities for improvement
• Provide guidance and training on banking operations best practices and procedures

Required Qualifications

• 3+ years of experience in Global Markets Operations, payment processing, or post-trade activities
• Strong understanding of payment flows, settlement processes, and trade lifecycle
• Ability to analyze and validate financial transactions using multiple data sources
• Experience handling exceptions in controlled operational environments
• Strong attention to detail and ability to make risk-based decisions under time pressure
• Experience collaborating with cross-functional stakeholders in a fast-paced environment

Preferred Qualifications

• Experience in payment controls, transaction monitoring, or risk/control environments
• Knowledge of FX, derivatives, collateral, or financing products
• Familiarity with SSI validation, confirmations, and settlement data
• Experience working with rule-based or AI/ML-driven control environments
• Strong stakeholder management and communication skills