Contractor
Whippany, NJ (Hybrid 4 days in office)
Banking Operations Contractor
Morristown, New Jersey, United States
Position Summary
Work you'll do
The Banking Operations Contractor will support the Deloitte project team by providing subject matter expertise in banking operations, with a strong focus on payment control, operational risk, and process efficiency. The role will help ensure payments are accurately reviewed, validated, and released in line with control requirements, regulatory expectations, and internal policies.
Key Responsibilities
- Support BA4 and execute daily payment control processing activities
- Review, challenge, and action decisions related to payment release, hold, or escalation
- Validate payments against trade data, confirmations, and standing settlement instructions (SSI)
- Serve as the first point of escalation for high-risk or complex payment scenarios
- Ensure adherence to control procedures, authority limits, and audit requirements
- Perform root cause analysis on exceptions, breaches, and near misses
- Identify themes and trends in false positives and control gaps
- Partner with Technology and SMEs to refine rules and improve detection accuracy
- Oversee production of management information (MI) on volumes, outcomes, and control performance
- Coach and develop analysts to support consistent quality and decision-making
- Collaborate with Operations, Technology, and Front Office stakeholders to resolve complex scenarios and validate payment rationale and processing requirements
- Support the development and implementation of banking operations strategies, processes, and improvements
- Conduct analysis to identify opportunities to improve efficiency and effectiveness
- Assist with automation and optimization initiatives through technology and process enhancements
- Provide training and guidance on banking operations best practices and procedures
- Monitor key performance indicators (KPIs) and report on operational performance trends
Required Qualifications
- 5+ years of experience in Global Markets Operations or a payments processing environment
- Strong understanding of payment flows, settlement lifecycle, and control points
- Experience supervising or managing operational teams
- Ability to assess transaction risk and make structured decisions
- Strong analytical and problem-solving skills
Preferred Qualifications
- Experience in payment controls, transaction monitoring, or risk/control environments
- Knowledge of FX, Derivatives, Collateral, or Financing products
- Experience with rule-based or AI-driven detection models
- Strong stakeholder management skills across Operations and Technology
- Experience driving process improvement and operational optimization
The expected pay range for this contract assignment is $ 50 - $55 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship.
We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Deloitte is not the employer for this role.
This work is contracted through a third-party whose employees provide services to Deloitte.
#LI-GS2
#Hybrid
Expected Work Schedule
Approximate hours per week
About Deloitte
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work.
As used in this posting, “Deloitte” means , a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Requisition code: 357441