Contractor
Hybrid : Whippany, NJ office 4 days per week
Banking Operations Contractor
Morristown, New Jersey, United States
Position Summary
Work you'll do
We are seeking an experienced operations professional to support the payment control operating model across regions. This role will support daily payment control activities, apply consistent stop/review/release decisioning, and help maintain control effectiveness, auditability, and adherence to operational risk standards. The contractor will work closely with Technology, Front Office, Operations, Risk, and subject matter experts to support complex payment scenarios, strengthen control design, and contribute to automation and process improvement initiatives.
Main Duties and Responsibilities
- Support delivery and execution of the payment control operating model across regions
- Execute and support daily payment control activities across AVP and BA4 teams
- Apply consistent, timely, and risk-based decisioning across stop, review, and release processes
- Support escalation of high-risk, complex, or ambiguous payment scenarios
- Help maintain control effectiveness, auditability, and adherence to risk frameworks and operating standards
- Perform root cause analysis on exceptions and erroneous payment events to help identify systemic issues and support remediation
- Partner with Technology and SMEs to refine rule logic, thresholds, and control design
- Produce MI and reporting covering volumes, outcomes, control performance, and key risk indicators for senior stakeholders
- Engage with Front Office, Operations, Risk, and Technology to support end-to-end control coverage and escalate unresolved issues
- Support the transition from manual control execution to more scalable and automated Payment Control Gateway capabilities
- Contribute to continuous improvement initiatives that improve efficiency, reduce operational risk, and strengthen control outcomes
Basic Qualifications
- 7+ years of experience in Global Markets Operations, payments, or post-trade environments
- Strong understanding of payment flows, settlement lifecycle, and operational risk
- Experience supporting operational teams in high-risk, high-volume environments
- Ability to make risk-based decisions under pressure
- Strong analytical and problem-solving capability with a focus on root cause resolution
Preferred Qualifications
- Experience in payment control, transaction monitoring, or risk/control frameworks
- Knowledge of FX, derivatives, collateral, or financing products
- Experience with rule-based and AI/ML control environments
- Strong stakeholder management across Operations, Technology, and Front Office
- Experience supporting operational transformation and automation initiatives
The expected pay range for this contract assignment is $70 - $75 per hour will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship.
We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Deloitte is not the employer for this role.
This work is contracted through a third-party whose employees provide services to Deloitte.
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#Remote
Expected Work Schedule
Approximate hours per week
About Deloitte
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work.
As used in this posting, “Deloitte” means , a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
Requisition code: 357444