CTS Lead - Learning and Development - Contractor

Deloitte US | Deloitte Services LP | Learning & Development
Same opportunity available in 4 locations

Arizona, United States

Massachusetts, United States

Oregon, United States

Texas, United States

Position Summary

We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Candidates interested in applying for this opportunity must be geographically based in the United States and possess the necessary work authorization.

Work you'll do

The Work You’ll Do Under the Deloitte Project Team

The Learning Delivery team collaborates with many parts of the talent organization to enable the delivery of learning programs.

Key Responsibilities

  • Act as a learning and talent development specialist focused on the delivery of effective and leading-edge learning and development.
  • Develop and execute an optimum delivery strategy through collaboration with the Development Leader, Program Manager, and Delivery Manager for assigned programs and by leveraging Core Talent Services across US and USI.
  • Team with Development Leader/Program Manager and Delivery Manager to establish delivery strategy and approach for assigned learning programs
  • Team with Program Managers to document program delivery requirements for assigned programs throughout planning phase and coordinate and communicate with Core Talent Services (CTS), National Meeting Services (NMS), and others impacted by the program requirements
  • Take lead responsibility for overseeing the execution of the delivery processes for assigned learning programs, teaming with the Program Manager, NMS, and others as appropriate and properly leveraging CTS resources in accordance with the CTS scope of services
  • Demonstrate business, industry and program knowledge to be effective in delivering assigned programs
  • Provide knowledge support regarding delivery processes, tools and technology in support of learning
  • Team with other CTS staff as appropriate, and obtaining support from Delivery Manager to effectively delegate according to the CTS scope of services
  • Coordinate with Delivery Managers to ensure national policies, programs and guidelines are followed by team and manage escalations/exceptions, as needed
  • Perform other job-related duties as assigned

Qualifications

Required:

  • 5-7 years of related experience in delivering training programs- Handling the logistical tasks associated with delivering a training program (i.e. materials, on-site/virtual program support, registration, reporting, LMS support, etc.)  
  • Bachelors Degree
  • Exceptional project management skills
  • Ability to manage multiple programs and activities
  • Excellent communication skills
  • Ability to work effectively with internal clients/stakeholders
  • Experience in event and/or logistics planning is helpful
  • Strong Excel skills

Preferred:

  • Previous experience in L&D

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Expected Work Schedule

During team’s core business hours

Approximate hours per week

31 - 40 hours

About Deloitte

Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It makes Deloitte one of the most rewarding places to work. 

As used in this posting, “Deloitte” means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see www.deloitte.com/us/about for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.

Requisition code: 157447