Deloitte US

The Services you will provide the Deloitte Project Team:  Assist with the delivery of dealer coaching focused around improving dealer performance, profitably and customer experience.

Key responsibilities:

• Coaching and training focused around improving dealer performance, customer experience.
• Key focus and objective is to help implement processes that will ultimately improve market share and sales volume.
• Cover several aspects of dealer operations, including new car sales, pre-owned/certified pre-owned sales, EVs, market segmentation
• Influence dealer behavior and gain acceptance of the performance improvement programs.
• Promote new ideas and business solutions that consider industry trends and market needs.
• Work closely with OEM field team and dealer personnel to anticipate and address concerns and assist in resolving problems as they arise.

Qualifications:

• Minimum 3- 5 years of experience working at an automotive dealership in various roles (i.e. sales, finance, operations, etc.), or OEM experience in dealer development.
• Track record of developing and delivering coaching and training programs focused around improving dealer performance, customer experience and future of retail concepts.
• Experienced in working on multiple dealer projects and with multiple teams and clients simultaneously.
• Well versed in conducting training-gap analysis and delivery methodologies including in-person trainings sessions via one-on-one format and group settings format.
• Strong analytical capabilities to review dealer, OEM data to provide insights and opportunities for improved performance and profitability.
• Maintain an awareness of industry trends and develops training materials and strategies to incorporate trends and market changes/needs.
• Strong working knowledge of Microsoft Office, Excel and Power Point packages are essential.
• Willing to travel at least 75%.

The expected pay range for this contract assignment is $50-$60 per hour.  The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.   

Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship.

We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes. 

Deloitte is not the employer for this role.  

This work is contracted through a third-party whose employees provide services to Deloitte. 

# LI-CJ2

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