We are Seeking a System Administrator Contractor who will Support Deloitte project delivery by administering and operating the OneStream platform across three highly available environments. This role is responsible for platform stability, secure access, ServiceNow-based support, release/patch readiness, and integration support across upstream/downstream systems. You’ll partner with technical teams and business users, maintain strong documentation and audit evidence, and execute disciplined change control with minimal supervision.
Key Responsibilities
- Administer and support OneStream across 3 highly available environments; monitor availability, performance, and operational health.
- Perform environment and application administration (copy/refresh, create/delete, disk utilization, CopyApp, migrations).
- Execute operational routines including monthly patching, monitoring, and upgrade support; support client/Excel add-in rollouts to 5,000+ users.
- Provision and manage users, roles, and groups; support ACM and update custom provisioning dashboards.
- Troubleshoot and resolve end-user issues (login/access, desktop, OneStream client, Excel add-in, performance); provide lab machine support as needed.
- Manage incidents/requests/enhancements via ServiceNow; maintain the queue and support SLA-driven execution.
- Execute change management activities using MyWorkflow and follow required release/approval controls.
- Support integrations and data movement (pre-go-live, cutover, post-cutover); validate and troubleshoot SFTP jobs and scheduled transfers.
- Support integrations with Snowflake, Matillion, Alteryx (REST API), SAP (OneStream SAP Connector/SIC), OS-to-SAP load automation via SIC, and Workiva.
- Support reporting/dashboard integration touchpoints (Qlik and Power BI).
- Install, configure, and troubleshoot OneStream Marketplace apps (including ACM, System Diagnostics, CAT) and support custom OneStream dashboards/apps.
- Participate in OneStream Phase 2 meetings; support enhancement intake, triage, and execution planning.
- Provide audit/control evidence and maintain operational documentation as requested.
- Support Collins ASG application operations aligned to the OneStream support model.
- As required, support underlying systems/network responsibilities (LAN/WAN/Internet segment support), availability planning, and security administration.
Required Qualifications
- US citizen (required).
- BI completion by First Advantage (FADV) (required).
- Proven ability to multitask and deliver against daily priorities with minimal supervision.
- Ability to document, gather requirements, code, and unit test.
- Strong communication skills with technical and non-technical stakeholders.
- Hands-on experience supporting OneStream operations and ServiceNow-based support processes.
Preferred Qualifications
- Experience with OneStream Marketplace apps (ACM, CAT, System Diagnostics).
- Experience with SFTP and REST API integrations; familiarity with Snowflake/Matillion/Alteryx.
- SAP integration experience (OneStream SAP Connector, SIC) and automation exposure.
- Experience supporting Qlik and/or Power BI integration use cases.
- Experience supporting large-scale upgrades/rollouts
The expected pay range for this contract assignment is $ 115 - $120 per hour. The exact pay rate will vary based on skills, experience, and location and will be determined by the third-party whose employees provide services to Deloitte.
Candidates interested in applying for this opportunity must be geographically based in the United States and must be legally authorized to work in the United States without the need for employer sponsorship.
We do not accept agency resumes and are not responsible for any fees related to unsolicited resumes.
Deloitte is not the employer for this role.
This work is contracted through a third-party whose employees provide services to Deloitte.
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